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NOUVEAUX MODÈLES PDF CHAQUE MOIS

  • Yes! If you purchased a pattern from our shop, you may request another paper format by reaching out directly by email with proof of purchase. We will send you your custom files within the same day or the next one! (This service is free of charge)

  • You can select your currency at the bottom of the website and shop in your national currency. Original prices are in Canadian dollars!

  • Directly after purchase! Check your email for the pdf documents to download!

  • Forever! If you lose the files, we will gladly send the patterns back (free of charge) to the original email address used for purchase. 

  • Unfortunately, we're unable to provide refunds. If you have trouble with a specific piece, feel free to reach out and we'll most definitely help you! 

  • Yes! You can reach out directly to longanpatterns@gmail.com. Use "Custom Pattern" in the subject field and make sure you provide us with a sketch for a good estimate!

  • Yes! It will be indicated directly on the pattern or with the instructions. It's usually 1 cm unless specified!

  • We cut your fabric continuously based on the amount of fabric ordered. 

  • Please note that Longan Patterns are intended for personal home use only and may not be used for commercial purposes without obtaining a commercial license. To inquire about purchasing a commercial license, please send an email to longanpatterns@gmail.com.